What Are Soft Skills and Why Are They Important in Business?

In an era where artificial intelligence and automation are reshaping the workforce, the value of uniquely human capabilities is surging.

Businesses today aren’t just seeking technical expertise—they’re prioritizing soft skills: the interpersonal and emotionally intelligent abilities that foster collaboration, leadership, and adaptability.

But what exactly are soft skills, and why are they critical to business success?

Keep reading at this link for Babson Thought & Action

By Ann McAdam Griffin
Ann McAdam Griffin Director